Return & Refund Policy

We offer refunds under limited circumstances:

Refunds Are Only Granted If:

  1. The product is damaged upon delivery (reported within 3 days with clear proof).

  2. The rudraksha is proven to be fake via independent X-ray.

  3. Silver items are proven to be not 925 Sterling Silver with valid proof.

Refunds Are Not Granted If:

  • Mukhi/line count differs slightly due to natural overlapping.

  • Beads are authentic but not exactly as visually expected.

  • No proof of damage or forgery is provided.

We guarantee:

  • All rudraksha are authentic and checked by our experts.

  • All silver pendants are made with 925 Sterling Silver, cast and crafted in-house.